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Who receives emails

AutoReceipts sends the email to the contact on the Xero invoice or bill.

  • For an invoice, this is the customer the invoice was issued to.
  • For a bill, this is the supplier the bill was received from.

The email is sent to the Primary Person stored on the Xero contact.

Primary Person

Make sure contacts have email addresses

AutoReceipts cannot send an email if the contact does not have a primary email address.

Keep your Xero contacts up to date to make sure emails are delivered correctly.

Additional people

If a contact has additional people, AutoReceipts will CC the ones who have Include this person in emails sent to the contact enabled.

Receive copies of all emails

You can configure all customer and supplier emails to be CC'd or BCC'd to an address (or addresses) of your choice.

This is recommended so you have a copy of every email sent to your customers and suppliers.

Go to your organisation's settings page to add a CC or BCC address.

Choose which contacts receive emails

See Choose which contacts receive emails for instructions on excluding contacts or sending emails only to selected contacts.