What triggers emails

AutoReceipts sends an email whenever Xero records a payment against an invoice or bill.

This includes payments recorded through:

  • Payments added manually
  • Bank reconciliation
  • Receive Money transactions allocated to an invoice
  • Send Money transactions allocated to a bill
  • Bank rules that automatically apply payments
  • Online invoice payments, such as Stripe or PayPal
  • Batch deposits and bulk receipts
  • The Xero API

This also applies to part-payments. An email is sent each time a payment is recorded, even when the invoice or bill still has an outstanding balance.

Emails are typically sent within 30 seconds of the payment being recorded in Xero.

Note

Emails are not sent for standalone payments – meaning, those that are not associated with an invoice or bill.